Last updated: 5/15/2026
This Privacy Policy explains how EmailCatfish.com collects, uses, stores, and protects personal information when you visit our website, create an account, purchase a report, contact support, or use our reverse email lookup services.
By using EmailCatfish.com, you agree to this Privacy Policy. If you do not agree, please do not use our website or services.
For questions, contact us at: [support@emailcatfish.com]
1. Who We Are
EmailCatfish.com is a reverse email lookup service that helps users search publicly available and commercially available information connected to an email address.
Our service may help users identify possible online profiles, public identity signals, social media traces, dating profile clues, scam-risk indicators, and other publicly available information connected to an email address.
EmailCatfish.com does not create the public information shown in reports. We collect, organize, and display information from available sources to help users make more informed decisions.
2. Information We Collect
We may collect the following types of information.
Information You Provide
This may include:
- Email address
- Name, if provided
- Account details
- Payment and billing information
- Support messages
- Information submitted through contact forms
- Email addresses you enter into the search tool
Search Information
When you use EmailCatfish.com, we may collect:
- Email addresses searched
- Search history
- Report activity
- Date and time of searches
- Search-related usage data
We use this information to provide results, prevent abuse, improve our service, and support customer requests.
Publicly Available Information
Our reverse email lookup reports may include information connected to an email address, such as:
- Public social media profiles
- Public dating profile indicators
- Public usernames
- Public websites or online accounts
- Publicly available profile photos
- Public breach or risk indicators, where legally available
- Public business or directory information
- Other open-source identity signals
This information may come from public websites, public databases, commercial data providers, search technologies, or other lawful sources.
We do not guarantee that all report information is complete, current, or accurate. Public information can be outdated, incomplete, or connected to the wrong person.
3. How We Use Information
We use collected information to:
- Provide reverse email lookup results
- Create and manage user accounts
- Process purchases and payments
- Deliver reports or credits
- Respond to support requests
- Prevent fraud, abuse, spam, and unauthorized use
- Improve the accuracy and performance of our service
- Maintain website security
- Send service-related emails
- Send marketing emails, where allowed by law
- Comply with legal obligations
- Enforce our Terms of Service
- Protect our rights, users, and business
4. Payments
Payments may be processed by third-party payment providers such as Stripe, PayPal, or another payment processor.
We do not store full credit card numbers on our servers. Payment providers may collect and process payment details according to their own privacy policies and security standards.
We may store limited billing details, such as:
- Payment status
- Transaction ID
- Billing email
- Plan or purchase type
- Refund or dispute history
5. Cookies and Tracking Technologies
EmailCatfish.com may use cookies, pixels, analytics tools, and similar technologies to:
- Keep the website working properly
- Remember user preferences
- Manage login sessions
- Improve website performance
- Understand visitor behavior
- Prevent fraud and abuse
- Measure marketing performance
Some cookies are necessary for the website to work. Others may require your consent depending on your location.
You can control cookies through your browser settings or through any cookie banner or preference tool shown on our website.
6. Analytics
We may use analytics tools to understand how visitors use EmailCatfish.com.
Analytics may collect information such as:
- Pages visited
- Device type
- Browser type
- Referring website
- Country or region based on IP address
- Clicks and interactions
- General usage patterns
We use this information to improve website experience, performance, and content.
7. Marketing Communications
We may send emails about:
- Account activity
- Purchases
- Reports
- Service updates
- Security notices
- Product improvements
- Promotions or offers
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us.
You may still receive important service-related emails, such as receipts, account notices, or security messages.
8. Who We Share Information With
We may share information with trusted third parties when needed to operate EmailCatfish.com.
This may include:
- Hosting providers
- Payment processors
- Fraud prevention tools
- Analytics providers
- Email delivery providers
- Customer support tools
- Data providers used to generate reports
- Legal, compliance, or security service providers
We may also disclose information if required to:
- Comply with the law
- Respond to legal requests
- Protect our rights
- Prevent fraud or abuse
- Protect user safety
- Enforce our Terms of Service
- Handle disputes, chargebacks, or investigations
We do not sell your account information, billing information, or support messages as standalone customer data.
9. Public Information in Reports
EmailCatfish.com may display information that is already publicly available or obtained from lawful data sources.
This may include information connected to an email address, such as names, usernames, social profiles, websites, online mentions, or other public identity signals.
Public information shown in reports is separate from the personal information you provide to us as a customer, such as your account email, billing details, or support messages.
If you believe information shown in a report is inaccurate, outdated, or should be removed, contact us at [support@emailcatfish.com].
10. Accuracy of Information
EmailCatfish.com does not guarantee that report results are always accurate, complete, or current.
Reports may include:
- Outdated information
- Incomplete information
- Information linked to a different person
- Public profiles with similar usernames or emails
- Data from third-party sources we do not control
Users should not rely on EmailCatfish.com as the only source for making important decisions.
11. Prohibited Uses
You may not use EmailCatfish.com to:
- Harass, stalk, threaten, or intimidate anyone
- Make decisions about employment, credit, housing, insurance, or tenant screening
- Violate privacy, anti-discrimination, or consumer protection laws
- Resell report information without permission
- Use data for illegal or harmful purposes
- Target minors
- Impersonate another person
- Access or use the service through bots, scraping, or automated abuse
EmailCatfish.com is intended for personal safety, scam checks, dating safety, identity verification, and general informational purposes only.
12. Data Retention
We keep personal information only as long as reasonably needed for:
- Providing our services
- Maintaining user accounts
- Processing payments
- Handling support requests
- Preventing fraud and abuse
- Meeting legal, tax, accounting, or security obligations
- Resolving disputes
- Enforcing our policies
Search history and report activity may be retained to improve the service, prevent abuse, and support customer issues.
You may request deletion of your account information by contacting us.
13. Data Security
We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, database, or internet transmission is 100% secure. We cannot guarantee absolute security.
If you believe your account or information has been compromised, contact us immediately at [support@emailcatfish.com].
14. International Users
EmailCatfish.com may be accessed from different countries. Your information may be processed in countries other than your own.
Where required, we use appropriate safeguards for international data transfers.
15. Your Privacy Rights
Depending on where you live, you may have the right to:
- Access personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to certain processing
- Restrict certain processing
- Request a copy of your data
- Withdraw consent where processing is based on consent
- Opt out of marketing emails
- Appeal a denied privacy request, where applicable
To exercise these rights, contact us at:
We may ask for information to verify your identity before completing your request.
16. Public Information Removal Requests
If you believe EmailCatfish.com displays public information about you and you want it removed or reviewed, contact us at:
Please include:
- Your full name
- The email address connected to the report
- A screenshot or link showing the information
- The reason for your request
- Any additional details needed to verify the request
Removing information from EmailCatfish.com does not remove it from the original public source or third-party database.
17. Children’s Privacy
EmailCatfish.com is not intended for children under 18.
We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, contact us and we will review the request.
18. Third-Party Links
EmailCatfish.com may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, or security of third-party websites. You should review their privacy policies before using them.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the “Last updated” date at the top of this page. Continued use of EmailCatfish.com after changes means you accept the updated Privacy Policy.
20. Contact Us
For privacy questions, data requests, removal requests, or support, contact:
Email: [support@emailcatfish.com]
Website: https://EmailCatfish.com